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Replying to:
Rubielyn_J
QuickBooks Team

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I hear your sentiments, and It seems there was a misunderstanding in the previous responses, @GARFOOTE.

 

You can count on me to ensure that you are routed to the right support, dedicated to promptly resolving this issue.

 

Given that the critical updates continue to show as available, I suggest contacting our support team directly. They possess the necessary tools to examine your account securely, investigate this matter, and offer a resolution.

 

Here's how: 

 

  1. Open QuickBooks.
  2. Navigate to Help, then select QuickBooks Desktop Help/Contact Us.
  3. Click Contact Us.
  4. Give a brief description of your issue, then select Continue.
  5. Sign in to your Intuit account, select Continue and then click Continue with my account.
  6. Select to Chat with us or Have us call you.

 

If you come across any potential data issues, feel free to refer to the solutions provided in this article for guidance: Fix data damage on your QuickBooks Desktop company file.

 

If you need further assistance or have additional questions, please don't hesitate to ask. I'll be around to help you. Stay safe!

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