We value your experience, @GARFOOTE. I can share a couple of troubleshooting steps to resolve it.
When this problem occurs, we'll have to ensure we're getting the correct release version. For QuickBooks Desktop (QBDT) 2023, the latest is R5_9, released a few days ago. Feel free to press F2 to check the release version from the Product Information window. Please see the QBDT 2023 release notes article for more details.
If the system is up-to-date, it's normal for QBDT to scan for updates. To stop receiving automatic critical updates, I recommend turning it off. This way, QuickBooks will prevent prompting the system to download them if you decide to patch them manually. Here's how:
- Go to Help and then select Update QuickBooks Desktop.
- From the Options tab, tick No.
- Hit Close.
If the system greyed out the option from the Options tab, you can refer to TJames' recommended steps to turn off automatic system updates.
Please know that it is still important to toggle Automatic updates, ensuring you're receiving critical updates moving forward automatically. You can follow the same steps above but tick Yes in step 2.
Once all is good, you'll have to download the updates in the system or get updates from our download site by hand. Take a look at this article for more info: Update QuickBooks Dektop to the latest release.
However, if the same thing happens, I recommend using QuickBooks Tool Hub. This tool can help fix various unknown system issues.
Please let us know if you have other system issues or update concerns. We're always here to assist. Stay safe and well.
