KlentB.  With all due respect, those steps are not a solution but a band aid to deal with the problem that Quickbooks has created.  Quickbooks is screwing with peoples ability to invoice their customers and Quickbooks doesn't care.  Everyone in these threads gets the same canned response from level 1 techs writing from a script.  The people complaining in the threads know more about the Quickbooks product than the techs do.   Your response is to call these convoluted steps a "Solution".  This is a serious issue.  Treat it as such and deal with it.