We appreciate the additional information you shared with us, Lmorleymiller. I'm here to point you in the right direction so you can completely accept the invitation.

While we recognize your efforts isolating the issue and yet it still persists, we recommend contacting our Workforce Team about this. They're capable of accessing your account in a more secure environment, investigating further, and providing resolution. Here's how:

1. Log on to the Workforce Direct Chat webpage.
2. Enter your email address and name.
3. Type in your concern from the What can we help you today? field.
4. Once done, click on Start Chat. See the image below for reference:

You'll want to consider updating your data in Workforce. Feel free to browse the following guides for the detailed steps:

• View your pay stubs, time off, and year-to-date pay
• View and print your W-2s
• Add or change your personal info (if available)

You can add any details below if you need further assistance with this matter. We'll make sure to respond as soon as we can. Take care!