Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
Kevin_C
Moderator

Reply to message

Hello there, @sophiedubber

 

Thanks for getting back to us and sharing in-depth details of your concern. I'm here to ensure you'll be able to accept your employer's invitation so you can view your pay stubs.

 

Beforehand, please take note of the following details to make sure you can accept the invitation easily.

 

  • If you already have a QuickBooks Workforce account with a different employer, give your new employer the same email address.
  • If you have access to QBO, you’ll need to use a different email address for your QuickBooks Workforce account. We advise using your work email address for QuickBooks Online and your personal email for Workforce.
  • The invitation is valid for up to 30 days from when it was sent. If it’s been longer than 30 days, let your employer re-invite you.

 

However, if you still encounter the same issues, you can reach out to our QuickBooks Workforce Team. They'll be able to pull up your account securely and conduct further investigation in a secure environment. You can use this link to chat with our Workforce Support agents: Workforce Direct Chat link

 

Additionally, you can visit this article to see and print your pay stubs online or in the mobile app: View your pay stubs, time off, and year-to-date pay in QuickBooks Workforce. Simply scroll down to the section you need and select each dropdown for the detailed steps.

 

Please know that you're always welcome to comment below if you have other payroll-related concerns. I'm just around to help. Take care.

Need to get in touch?

Contact us