thanks for such a quick response! My boss sent me an invitation on quickbooks workforce and when I try to accept it, the site tells me I already have an account and when I sign in it says "there's an error on our end." I cleared my cache and used the link on an incognito window, but neither worked. Also, it's getting a bit frustrating because whenever I call the support phone number, they send me to the chat, and whenever I use the chat, they give me the same number to call lol