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Hi there, @rbonessi1.
Thank you for keeping in touch with us regarding the order showing up under Express pick-pack even after you've already packed and shipped it. We understand that this situation may be causing some concern. We want to assure you that we are here to help you find a solution.
To address this matter promptly, we recommend contacting our Customer Care Support team directly. They're well-equipped to handle cases like this and can provide guidance to ensure a swift resolution.
Here's how:
- Select QuickBooks Desktop Help from the Help menu.
- Click Contact Us.
- Type in a short description of your concern, then Continue.
- Choose a way to connect with support.
For more details about our support availability, refer to this article: Contact Support.
Additionally, several sales reports in QuickBooks Desktop provide insights and analysis related to the company's sales activities. These reports can be customized according to your business needs.
If you have any other questions about fulfilling sales orders, just let us know. We'll be happy to help. Thanks again for reaching us and have a good day!