We understand that this can be quite puzzling and concerning, as it may lead to discrepancies in inventory counts, @rbonessi1.
Let's work together to find a solution that rectifies the situation without interfering with your inventory records.
Sales orders do not automatically update to Packed or Partially Packed status. Therefore, let's update your Sales Order Fulfillment worksheet to remove it from the Express Pick and Pack section.
Here's how:
- On your Sales Order Fulfillment Worksheet, switch to the Express Pick-Pack tab to check the list status.
- Note: An orange flag indicates the order has been packed on the Express pick-pack tab list.
- Select the radio button next to the flagged order, select Update Sales Order, then OK to change the status to Packed or Partially Packed.
- Switch to the Dashboard tab to see the status of the order.
Also, would you mind sharing a screenshot of the page where you're facing the issue? Any supplementary details you can give will be highly beneficial in our endeavor to pinpoint the problem and provide the most suitable solution.
Moreover, I'll be attaching the following resources to help track sales order fulfillment progress in QuickBooks:
If you encounter any additional complexities, please feel free to share them with us. Your feedback is essential in helping us address any unique scenarios you might face. Stay safe!
