This issue is happening literally non-stop and I have multiple customers (including my own account) where they do not touch this setting and it automatically changes on them after some time passes (it can be anywhere from one day to 1 week). We have pin-pointed it down to only customers who are apart of the new invoice layout screen that have the issues. When you look at the audit log, it only says "changed settings" but they DID NOT change anything. My firms company is getting asked why this keeps happening on a daily basis at this point and I have had no luck with getting any updates as to if this bug is going to get fixed. Our company requires our clients to be on QuickBooks Online and we have over 300 clients. It is extremely frustrating that QB does not seem to be taking this bug seriously.