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Replying to:
billman
Level 2

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Come on man.  Stop quoting from whatever script they give you or autocomplete that you are using. 

 

"...I'd highly suggest sending feedback to our Product Development team to help improve your experience in QBO."

I've sent more feedback than I can keep track of and it hasn't made any difference yet.  Besides, people have been sending feedback on this issue for more than four years.  Why would I waste my time?

 

"...you can manually undo the reconciliation by editing them."

That's the same useless non-answer we've been getting for over four years.  Lot's of people have explained why that is a bad answer.  Either tell us something useful or stop wasting time.  You are just making us more angry.

 

"Another option is to ask your accountant to undo the reconciliation on your account"

People can't pay accountants to do something so simple that Intuit could and should have made available years ago.  Besides, I am a Professional, designated  accountant - a CPA.  I'm my own accountant. 

 

"Please get in touch with us again if you have any other questions regarding reconciliation or any features you wish to suggest."

My only questions are:  1) Why oh why are there so many basic features missing from something that calls itself "accounting" software.  At best, it's bookkeeping software with a lot of missing features.  2) Why won't Intuit give its users the things that we've been asking for and that it could easily add?  3) How did I make such a big mistake by choosing to use Quickbooks?  And 3)  What is the best alternative software that does support its users?

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