"I'd highly suggest sending feedback to our Product Development team to help improve your experience in QBO."

Really?

That's hilarious.

At this point, they have to know about it. We've been on this thread for four years now. And previous  QBO techs have promised that they would forward the information along to their product development team.

They know about it. They don't care. It's self-evident from all of these comments over the past four years.