Hi Anna - Amazing!  I was able to follow your video step by step and was able to achieve what I was trying to do.  Thank you very much for the video as it helped me navigate through the appropriate screens to ensure  I was recording this refund appropriately.  I would have never tripped upon the "Track Return for Customers" so that I could tag the refund to the Hardy Remodel client.  Thank you very much for taking the time to put this together.  You're a rock star!

Thanks,

sp