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Hi there, kimkdep.
We have a dedicated support section. It's generally safer to contact our support team directly through the official channels to ensure you're speaking with a legitimate representative.
Alternatively, you can contact us outside of the product.
- Go to this link: Contact Support.
- Select QuickBooks Desktop.
- Enter your full name and email address.
- Then, follow the on-screen instruction to complete the process.
Or, call us using the phone number provided in this article. To make sure you'll able to interact with one of our representatives, make sure you contact them during their available hours (M-F 6 AM to 6 PM): Care Plans for QuickBooks Desktop.
Just in case, you haven't tied updating your QuickBooks directly on our website, I recommend following these steps.
- From the Downloads & Updates page, select your country, product, and version.
- Click the Get the latest updates link.
I want to make sure we can help you run your QuickBooks again. Comment below if you have any other concerns or additional questions about updating the program. I'm always here to help.