Thanks for joining the thread and sharing an update about your concern, @mcbbsinc.
Upon checking, there are no updates with regard to the account numbers in the Chart of Accounts. In my sample account, I was still able to view this info under the Number column.
I'd suggest getting in touch with our QuickBooks Support Team again. This way, they can provide you with updates about the status of your case. Here's how to connect with them:
- Sign in to your QuickBooks Online company.
- Select Help (?).
- Click Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
Just a heads-up, we've made changes to our operating hours. You can request a callback from one of our representatives or use our live messaging option from 6:00 AM to 6:00 PM on weekdays and 6:00 AM until 3:00 PM on Saturdays. You can read through this article to learn more about the schedule of our available support: Support hours and types.
In the meantime, you can always visit our Help Articles page for QuickBooks Online in case you need some reference for your future tasks.
Feel welcome to the Community again if you have any follow-up questions or need additional assistance. I'm always ready to lend a hand and guarantee a seamless experience.
