Hello there. I appreciate you clearing out the product confusion on my colleague's end. I have here some details to share about the displayed ads in QuickBooks Online (QBO).
These ads are designed to guide and suggest how you can optimize your QBO experience. Currently, we don't have the option to completely stop the ads from popping up. You can continue using the X or No, thanks buttons. This way, the pop-ups will keep from showing up again.
If you're using Google Chrome, you can follow this article to guide you on how to block the ads: Block certain ads.
Additionally, you can enable the pop-up blocker in your browser. I'll show you how.
- Click the lock icon to the left of the address bar.
- Select Site settings (Google Chrome) or Permission for this site (Mozilla browser).
- Hover to the Pop-ups and redirects section, and choose Block from the drop-down menu.
Here's how for the Safari browser:
- Open your Safari browser.
- Click Safari, then Preferences.
- Select Websites at the top
- Click Pop-up Windows on the left sidebar
- Then select Block in the pop-up menu for the website.
Moreover, I'll also share this link where you can browse for articles which can serve as your reference to manage your QBO account: QuickBooks Online Help Articles.
Feel free to leave a reply if you require further assistance. The Community team always has your back. Have a good one.
