This happened after the update.  It would be helpful if you trouble shoot the issue yourself to see if it was happening systematically.  Since the other print button works correctly, I would say this is probably a software problem and you should turn it in to be addressed instead of telling me to waste three hours calling a terrible customer service that provides the exact same computer generated help that you provided.  For the prices that Intuit is charging, Intuit needs to step up its customer service.