I regret to hear that you're experiencing issues with QuickBooks Online not printing pay stubs for direct deposit. Let me share some troubleshooting steps to resolve this.
You may have accumulated too much historical data. Whenever you visit a website, it saves some information from the web page in its cache and cookies. These files allow the websites you visit most often to load faster. Not to worry, clearing them will do the trick.
First, let's try accessing your account through an incognito window to rule out the possibility of a webpage issue. You can refer to these shortcut keys to open an incognito window in all supported browsers:
- Chrome: Ctrl + Shift + N
- Firefox: Ctrl + Shift + P
- Safari: Command + Shift + N
If it works, switch back to your regular browser. Then, clear its cache. This way, you can access QuickBooks with a clean slate. You can also use a different supported one.
Moreover, some web browsers have built-in pop-up blockers that may prevent the pay stubs from opening. Disable any pop-up blockers temporarily and try printing the pay stubs again. Follow:
If you're getting the same result, refer to this article for other troubleshooting steps: Fix Printing Issues.
Feel free to drop me a reply below if you have additional concerns. I'm determined to ensure your success.
