I can see how this unexpected behavior you're experiencing has kept you from performing your accounting tasks in QuickBooks Online (QBO), SNW1.
Let's get you connected to the appropriate channel that can help fix your concern. That said, I recommend contacting our QBO Care Team.
One of our specialists will conduct a further investigation into why the pop-up window keeps on showing up in your company. Once the resolution is available, they'll assist you in the implementation process.
To reach out to our support team:
- In your company, head to the Help icon in the upper right to display the support window.
- Choose the Assistant tab and then enter a brief description of your concern in the Type something field.
- Click the Get help from a human link and type a phrase or keyword in the What can we help you with? Box.
- Press the Continue button to view the support options.
- Choose Chat to initiate a conversation and Callback to speak with an agent.
If you're unable to navigate to the Help menu, you can visit this link to get in touch with our support team: What can we help you with? From there, choose QuickBooks Online and follow the onscreen instructions to complete the process.
To learn more of the tasks you can perform when you enable your Intuit account, check this article: Manage your Intuit Account online.
For tips on how to make your business thrive and resources to help you handle your accounting activities seamlessly, feel free to visit the Community page.
Reach out to me again if you have other QuickBooks concerns or need assistance navigating through the product. I'll get back to make sure you're taken care of.
