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Hello everyone.
I can see the importance of the missing feature when entering invoices in the system. Allow me to chime in and clarify things about adding a flat rate to transactions in QuickBooks Online.
QuickBooks is working as designed, and changes in the transaction setup may occur when there are updates. Changes are made for products and services to have as detailed info as much as possible hence you them by unit or hour.
Please know our product engineers provide updates and adjustments to improve the features and options for the product line items. As we assess this, I recommend sending feedback about the ads directly to our engineers.
We also make changes and adjustments based on user feedback.Here's how:
- Click the Gear icon in the upper-right corner.
- Select Feedback under Profile.
- Share your feedback.
- Hit Next to submit.
Also, you can always use our tools to create personalized and professional-looking invoices, estimates, and sales receipts. I've added a link you can check for additional guidance with customizing your sales transactions: Customize invoices, estimates, and sales receipts in QuickBooks Online.
Don't hesitate to keep in touch if you have further questions or concerns about changes in QuickBooks. The Community and I will be happy to help you some more. Keep safe.