Hi there, @SLDH9500. I appreciate the details that you've shared.
A closed book requires an access right to be changed. As a result of this, your accounting professional is unable to make the requested modification.
When you close your book in QuickBooks Online (QBO), you'll need to select Allow changes after viewing a warning and entering a password option. This enables you to make changes to your books at a later time. As for your accounting person, they'll need to log in as an admin for them to make the changes.
Here's how to do it:
- Go to Gear and then tap Accounts and Settings.
- Choose the Advanced tab.
- Tick the pencil icon in the Accounting section.
- Select the Close the books checkbox.
- Enter a closing date. Then, select the Allow changes after viewing a warning and entering a password option from the drop-down menu if you want to require a password before editing your closed books.
- Click Save and then Done.
If there's anything else you need assistance with about users' roles in QBO, you can check out this guide for details: User roles and access rights in QuickBooks Online.
Additionally, here's a link that covers all the tasks you can do when managing your account.
Know that you're always welcome to reply anytime if you have other questions or concerns with user permissions. I'll be around for you. Have a fantastic day ahead.
