Hi there, @SNicosia09.
I hear and feel where you're coming from. Your experience for the last three weeks wasn't easy at all, and I'm here to help you fix this as soon as possible.
Currently, there's an ongoing investigation (INV-88796) about this issue where Chase Bank accounts feed and detail aren't displaying numbers instead it shows XXX. Rest assured, our engineering team is doing their best to find a fix to this issue.
While we're unable to tell when this issue will be resolved, I encourage you to contact our Live Support Team. They can add you to our notification list, and you'll receive an email notification once an update is available. Here's how:
- Sign in to your QuickBooks Online, then click the Help (?) icon.
- Choose either tab to get started: Assistant or Talk to human.
- Select Contact Us.
- Click the Start a chat with a support expert or Get a callback from the next available expert.
I'll be adding this reference to look for helpful features and functions of QuickBooks: Help Articles in QuickBooks Online.
We're always in love with resolving your issue in QBO, and feel free to reply if additional assistance is needed.
