Hi ChristieAnn,

With the greatest of respect, I've already given the feedback to Quicken. It's up to your company now - if your product continues to have terrible shortcomings it will be abandonware very quickly.

Another one relevant to Australia is the frankly silly lack of support for line items having GST components other than 0% or 10%. When I import something, I don't pay GST to the supplier, but in a block to the government later. When I pay BAS liability, the same thing happens. But I can't enter a line item as GST. I have to put in two false entries to trick the system into accounting for the GST. The GST-free transaction has already been entered, and now to have QBO record the GST at all I have to enter a false tx of the same amount, with GST added this time, then another false entry with the same amount again, which is GST-free this time. This results in only the GST remaining.

This is convoluted and confusing, and should be totally unnecessary. The system ought to be able to handle a simple reality. Instead, GST only exists as some kind of add-on that must be associated with a "master" payment. "Poor" does not begin to describe how bad this implementation is.

Now I hope it's appreciated that I'm unimpressed by this. I don't feel inclined at all to submit paperwork or effectively participate in free beta testing. If Intuit wants QBO to exist in a few years, these things need to be fixed.