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The data displayed in your BANK DETAIL section on bank feed transactions comes from the financial institution your account's with. If this appears to be a recent change, you can check their website for publications about it or get in touch with them to find out more information.
You also have the option of manually importing transactions, which might show more detailed information, unless similar changes were made to their .QBO, .CSV, and/or .QFX files as well.
To manually import transactions, you'll need to initially pick a start date.
Here's how:
- Go to Bookkeeping or Accounting, then Chart of accounts.
- Find your account and use its View register option.
- Locate and write down the date of your account's oldest transaction. Usually, this will be its opening balance.
Next, you'll need to get transactions from the bank:
- Sign in to your bank or credit card's website.
- Follow their instructions for downloading .QBO, .CSV, and/or .QFX files of transactions.
- Check the date range for your download. It should be at least one day before the date of your oldest transaction.
- Download the transactions. Be sure to save your file somewhere you can easily find it, like the computer's desktop.
- After downloading your file, confirm it's formatted properly before uploading it. The maximum file size is 350 KB. If your file's too big, try shortening its date range and download transactions in smaller batches.
Now you'll be able to manually upload the transactions.
Please feel welcome to send a reply if there's any additional questions. Have a lovely day!
