I'll help fix this condensed data issue, slharris.
If you already tried the steps mentioned in this thread, yet the problem persists, I can suggest another alternative solution to get this resolved.
You can start using the repair tool in QuickBooks Desktop to examine the files and identify any corrupted components. Make sure to create a backup copy of your company file to save your accounting data before proceeding with the steps.
Here are the steps to repair QBDT:
- Click the Start menu and select Control Panel.
- Go to Programs and Features to open the Uninstall or change a program screen.
- Select QuickBooks and choose Uninstall/Change option.
- Click Continue and Next.
- Tap Repair, then wait for it to complete.
- After completing the repair, click Finish.
If you encounter an error like Files in use during the repair process, just click Ignore, then OK. You might have to click Ignore several times. Then, click Close and restart the computer.
However, if the problem continues, I suggest contacting our Customer Care Support to have this better checked and assist you further in condensing your data.
I'd appreciate it if you'll keep me posted on how the steps work. I want to ensure everything is taken care of for you.
