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Replying to:
pallefly
Level 3

Unable to access my account Quickbooks Online

Anyone have this issue where you try logging in and the URL displays:

 

https://app.qbo.intuit.com/app/error?errorCode=COMPANY_DISABLED

 

The page says:

 

Something's not right. Try again.
If the issue persists, contact us.

 

This issue started on June 1st around midday.

 

I called the support line and after a while on the phone with them, they said there was a database issue with my account and they were opening a ticket to work on it.

 

They sent me an email with a case number and investigation number the same day. When I call in, they tell me that the techs are looking into it and it has the highest priority ticket in their system.

 

However, it is now June 6th (almost June 7) and my entire company still has no access to our books. 

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