This is not the kind of impression that we want to leave you, netofpa.
Since the issue persists, I suggest contacting our Technical Support team for further assistance. They can pull up your account information in a secure environment. Also, our phone representatives have the tools that can access your account to reinvestigate the issue and can provide fixes immediately.
Here's how to reach them:
- Open QuickBooks Desktop.
- Go to the Help menu, then select QuickBooks Desktop Help.
- Click Contact Us at the bottom.
- Enter a brief description of your issue, then select Let's Talk.
- Choose a way to connect.
Please ensure to review their support hours to know when agents are available. This way, you can contact them at a time that is convenient for you.
You can leave a comment if further assistance is needed with your QuickBooks account. I’ll be around to lend a hand. Have a great day!
