Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
netofpa
Level 4

Reply to message

My windows version is Windows 11 Pro version 22H2 (up to date as of today @ 10:30am).  I already downloaded the software update of the QB program last week. This has been an ongoing issue for the past year with my QB 2022 Pro version.  No error messages nothing to warn that it is closing down, It just hangs with the cursor spinning then "poof" it's gone.  I have to reopen the program to continue working.  Most times it shuts down when i try to email pay stubs to our employees or when I am trying to print checks.  I have made several calls to your customer service reps but I don't have hours to try to pinpoint issues.  One Rep didn't know as much as I do about the program, i've been using it for almost 20 years.  He was thumbing through some pages when i was explaining what was happening then gave me a few things to try which did nothing.  I did use the QB Desktop File Doctor several times and i use the QB tool hub very often, especially when the shut downs are more frequent.

 

Need to get in touch?

Contact us