Hi JordanYBC. Thanks for connecting with us here. I want to make sure you get the support you need with this and I recommend contacting our specialists so they can assist you further. You can reach out to our support team by dialing 1-833-317-2226. One of our specialists will be happy to assist you by sharing your screen and help you navigate the program. To find out more about our hours and other contact methods, please follow this link here: Intuit QuickBooks Desktop software support policies. Feel free to ask other questions.