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Replying to:
Archie_B
QuickBooks Team

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Hi, Treasurer Steve. I know a few troubleshooting steps you can take to ensure you can print those checks without issue.

 

Before we proceed, we can update Adobe to ensure that it is running the most recent version. 

 

Also, most printers are QuickBooks-compatible. You'll want to set up and fine-tune the print alignment. This way, your forms will print the way you want them to. If you're using checks purchased from Intuit, you can use the coarse alignment adjustment.

 

Here's how:

 

  1. Go to File, and then Printer Setup.
  2. Pick the form you want to print from the Form name ▼.
  3. Select Continuous (Perforated Edge) from the Printer type .
  4. Click Align, then choose a template to use.
  5. Once you’ve selected a template, hit OK.
  6. Select Coarse, then OK to print a sample form.
  7. Check the pointer line QuickBooks printed across the middle of the sample. Note the number closest to the arrow points. Enter this number in the Pointer Line Position field, and then select OK. QuickBooks might print another sample.
    Important: If QuickBooks prints a third sample when you select OK, something's wrong with the sample test print. Check your printer settings and make sure you don’t adjust the printer manually.
  8. Take note of the printer alignment position on the test form for future reference.

 

More information about fixing issues for continuous-feed print alignment can be found in this article: Fix print alignment of continuous-feed printers.

 

I've also added this link to help you fix other printing issues: Troubleshoot PDF and Print problems with QuickBooks Desktop.

 

If you have any further questions about printing checks, please post them in this thread or post it in the Community. I'm always here to assist.

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