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Buy nowCan I roll back the "New Experience" until the kinks are worked out? This has really hit me at a very bad time. I was right in the middle of landing the largest single sale from my biggest customer when this change was invoked on my account without any prior notice. The customer asked that I send them an invoice for the half down payment to get their $20,000 order going. I couldn't do a half down request through the estimate the way I used to. I did a search and came up with progressive billing. I turned on this feature which caused more problems and created an invoice in which the quantity of every line item was reduced to half. This resulted in the correct half down amount but did not look like an invoice for a half down payment. It looked like an order in which the quantities were halved. On top of that, all the formatting on all my quotes, estimates and email invoices is gone. So this "new experience" that's supposed to "help you land jobs, keep work moving, and get paid faster" has caused me to have to send an invoices to my customer that don't even look like they're from my company and I had to edit them in other software just to get the half down request added.
It may be an improvement once it gets going and I figure out where everything is at but right now this is a disaster. One of the other changes I've noticed is that when I would email a customer an invoice with the online payment option I was able to enter the address it was to be sent to. I would enter my own email address so the QB system would email it to me and then I could forward it to the customer (removing the FWD markers) so that my customer was getting their invoice and correspondence from my company email rather than a third party, QB. With the new change, the email that the invoice gets sent to is added ONLY as the customer's email. Meaning that if I add my email for it to send the invoice to it changes the email for the customer to my address and my address is saved as their address in their account. So the "New Experience" instead of fixing it so I don't have to do work around to make it work the way I need it to has made it so that my work around no longer works. There were a few other things like this that I noticed in the short time I was trying to figure out the half down issue. The thing is I just don't have time to deal with this right now so if I could go back to the regular experience for the time being that would really help me out.