Thank you for getting back to the thread and providing an update to us, @Dmillerss. I'll conform with others and share my thought regarding this matter.
Before that, know that this is not the experience we want you to have while using the service, and I appreciate all the effort you've performed so far to resolve the issue.
You'll want to check if your QuickBooks Desktop is on the latest release and verify its activation by pressing F2. If not, you can activate it through a window pop-up with the message Set up your Intuit account. QuickBooks Desktop's activation screen allows you to use an existing Intuit account or create a new one.
For detailed information, refer to this article: Register QuickBooks Desktop using your Intuit account.
Then, you can check if it resolves the problem. However, if the issue persists, it is best to connect with our QuickBooks Desktop Support, as it may be a technical issue that requires assistance from our Customer Care Team. Contact them for further guidance. They also have tools like screen sharing and guide you through the process.
Here's how you can reach them:
- Open QuickBooks.
- Go to the Help menu at the top.
- Select QuickBooks Desktop Help.
- Type Contact Us in the search box. Then, click on Contact Us at the bottom.
- Select the way you wish to connect with support.
Please refer to this article for additional details: Contact QuickBooks Desktop Support.
You can always refer to our Help Articles for further assistance whenever you need it. There are a variety of QuickBooks-related topics and instructions here.
Please don't hesitate to reach out if you need assistance with QuickBooks-related concerns. Have a nice day!
