Thanks for getting involved with this thread, debblacker.
 

Some users have mentioned workarounds that worked for them. In sonofacarpenterllc's post, they mention finding that having no special characters in their receipts gets them to work every time.

There's also britt_books_nerd's post, where they explain you can use a snipping tool to snip a copy of the receipt while reviewing it, then save the screenshot as an image file and upload it into your books.

I'd recommend considering these two solutions, as there isn't a specific folder that receipts are stored in outside of QuickBooks.

You'll also be able to find many detailed resources about using QuickBooks in our help article archives.

I'll be here to help if there's any additional questions. Have a great Monday!