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Replying to:
BJZ1718
Level 1

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Hi Mary, I'm not sure if you didn't read my question thoroughly or don't understand what I am asking but I will try again. Please reread it for complete info but below are the two main questions:

 

1) It doesn't matter if a print an old invoice - it does NOT remove it from the sales or invoice windows and still indicates that it needs to be printed.

2) I have 385 OLD invoices that came over from the migration that indicate that they need to be printed. I DO NOT WANT TO PRINT THESE INVOICES - EVER. Reprinting all of these invoices is not an acceptable solution.

 

I am looking for a solution to remove these from the invoices window WITHOUT HAVING TO PRINT EVERYONE OF THEM. I don't want to print them. I want them removed from the print queue. And as I mentioned previously, it is unacceptable to expect a customer to print out 385 old invoices simply because they came over during the migration as needing to be printed. But additionally, EVEN IF I WANTED TO PRINT THEM ALL, it does not unmark them from printing or remove them from the sales and invoices windows.

 

Please refer this to your tech department and have them figure out a solution to this problem. As I previously indicated, the online software needs to provide a "mark as printed" option.

 

Thank you.

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