Welcome back, @SPELLC.
I want to make sure you'll be able to search for the job number when creating an invoice. I'd like to redirect you to the best support group available to get this address right away.
The troubleshooting steps shared by my colleague jenop2 above should fix this unusual issue. Since it didn't work, I recommend reaching out to our QuickBooks Support Team. This way, they can further check on this matter and provide in-depth troubleshooting steps to get this resolved. They can also create an investigation ticket if other users are experiencing the same.
To reach them, you can follow the steps below:
- Go to the Help icon and select QuickBooks Desktop Help.
- Click Contact Us.
- Write your concerns in the description box, then select Continue.
- Select which one of the support options you'd like to use.
Once you've successfully created an invoice, you can check out this article to learn how to receive its payment: Record an invoice payment.
Come back to this post if you have other concerns or follow-up questions about this. We're always here to help.
