It isn't the kind of experience we want you to come across, D711.
Being able to close the Find window using the Esc button is a faster way to exit the page.
As of now, we have an ongoing investigation about the issue you encountered. As a workaround, you'll have to click the X button in the upper right corner to close the Find window.
I'd also suggest reaching out to our phone support team so you'll be added as one of the affected users. Here's how:
- Click the Help menu.
- Select QuickBooks Desktop Help.
- Hit Contact Us.
- Enter a brief description of your concerns. Click Continue.
- Select to chat with us or Have us call you.
Whenever you have concerns about managing your QuickBooks account, you can always visit our Help Articles page.
We appreciate your patience while we're working to resolve the issue the soonest.
