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Hello there, @DJ_MTT.
Allow me to chime in and help you use the old invoice number for the new one.
In QuickBooks Online (QBO), if you delete the existing invoice and use the number for the new invoice.
Ensure to turn on the Custom transaction numbers to show the number of it when creating the invoices.
Here's how:
- Click the Gear icon.
- Tap Accounts and settings.
- Choose Sales and look for Sales form content.
- Press the pencil icon and turn it on and click Save. Please see the screenshot below for visual preferences.
Once done, we can create a sales transaction and enter number the invoice number.
For more details, you watch a video tutorial in this article: How to change the invoice number on sales forms.
I'd like to know how you get on after trying the steps, as I want to ensure this is resolved for you. Please reply to this post and I'll get back to you. Have a great day ahead.