Hello there, eivc1.
I recognize how vital for your company to get the email feature functioning back to normal. It lets you automatically send transactions and save time. Let's configure your email service and set up Outlook to work with QuickBooks Desktop (QBDT). I'm here to help and guide you through the steps.
Before we start, make sure you’re using Outlook 2010 or newer and have an Outlook email profile. Then, reach out to your internet or email provider and gather the following information:
- Username
- Password
- Incoming email server address
- Incoming email server type
- Outgoing email server address
Next, head to the Preferences menu and set up Outlook. Here's how:
- In your company file, go to the Edit menu at the top bar and select Preferences.
- Navigate to the Send Forms menu on the left panel and choose Outlook and OK.
Here's an article that goes into detail about the process: Connect your email to QuickBooks Desktop.
In addition, the following links contain topics that will help you manage sales-related tasks as well as solutions on how to troubleshoot email issues:
Feel free to visit the Community if you still encounter the same issue or have additional QuickBooks concerns. I'll get back to help you the best that I can.
