After a call that was disconnected and another that lasted right at an hour, QB has determined that there is nothing they can do even though it is NOT an issue with the laptop or MS, but is a data issue. Fortunately, the time I spent on the phone with them spurred me into looking for a new accounting software and I guess since Intuit cannot update the software developers that there is an issue just like the ones that people had in 2022, I am being forced into moving to something else. 

This has been absolutely the most FRUSTRATING experience ever and I feel terrible for all of those who had this issue in 2022.