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Data is one of the most valuable assets in any company. A regular backup of business data not only helps to prevent data loss but also reduces downtime and ensures the continuity of operations.
May I know if you encounter some error message when you try to back up your data on a shared drive? Since there are several reasons why you're unable to back up your data in QuickBooks Desktop. Here are the following:
I'll share some information to help you resolve this problem. To begin, ensure that the location is available and that it doesn't exceed the storage limits. Then, try to save a different file on your shared drive.
If you can save without error, you can use the verify and rebuild data tools. Most issues, such as Backup Failed, can be resolved by rebuilding the company files.
To verify data:
For rebuild data:
If the issue persists, you can rename QuickBooks Network Data (.ND) file.
Here's how:
I've included this reference page to assist you with future tasks in managing your business through QuickBooks: Self-Help Articles for QuickBooks Desktop.
Don't hesitate to reply to this post if you need further assistance with backup data. I'll be around to help you.