Hey Susan1216,

Thanks for reaching back out. Could you go ahead and add that screenshot for me? I do not see the jpg. Here is how to attach the image:

1. Hit the Reply button.
2. Locate the camera icon in the reply settings and click it. 
3. Select Choose file.
4. Locate and select the file.
5. Click Done.

That should do it! I am looking forward to that and assisting you further! See you soon.