Thanks for the prompt response, Fix2015.
Allow me to point you in the right direction so you can get the assistance you need in fixing the error message in QuickBooks Desktop (QBDT).
I appreciate you taking the time and effort performing the suggested troubleshooting steps of my colleague. Since the issue persists, I'd recommend contacting our customer support team to identify the cause of the error code and walk you through the resolution.
To do that:
- Go to the Help menu and click QuickBooks Desktop Help/Contact Us.
- Select Contact Us.
- Provide a short description of your issue and click Continue.
- Log in to your Intuit account, click Continue, and then Continue with my account.
- Enter the single-use code you received in your email and select Continue.
- Choose between Chat with us or Have us call you.
Furthermore, you might experience being unable to open your company file in QBDT. To troubleshoot, you may follow the instructions in this article: Can't open your company file in QuickBooks Desktop.
You can visit us anytime if you have other questions about the error code. I'd be happy to answer your queries. Stay safe!
