I hear your sentiments. Know that this isn't the experience we want you to encounter. However, it seems to be working well here from what I can see here on my end.

That being the case, we can perform basic troubleshooting steps to see if it's a browser issue. Sometimes your browser's cache and cookies become corrupted, causing problems when accessing websites or opening files. To begin, open your QBO account in an incognito window. It will prevent the browser history from being saved. Please refer to the following keyboard shortcuts based on your browser type:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

If the private browsing session works, you can clear the browser's cache so the system can restart. This task is also possible in other supported, up-to-date browsers. Clearing the cache will reboot the system, allowing you to work with clearing the cache. It will also help you get rid of any junk files that might be slowing down your work.

You can visit this article to learn ways to customize your reports: Common custom reports in QuickBooks Online.

Know that the Community is always here to back you up. Please don't hesitate to post here whenever you have further questions about your invoices. Have a great day ahead!