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Buy nowI was cutting a check in QB and a box popped up and told me to close all windows and go to utilities and click on this and that and then if that did not work call Intuit at 1800 ---
I did call and the man on the other line said that he needed to have access to my computer .. 2 weeks ago I experienced the blue screen of death and a computer crash and lost everything except QB which was backed up on a USB .... Thank goodness. So I thought I was speaking to Intuit Tech. So he proceeds to tell me that what I pay annually does not cover this high tech help... Needless to say he wanted $1500 for 12 months, $2500 for 24 months and $3000 for 60 months and I would have access to tech support and if I paid for the 60 months I would not have to pay the annual for 5 years. So I say you are telling me you wont help unless I pay you. Yes that is correct. I told him I would have to call him back. I then started a chat in QB with support and 2 hrs later were able to fix whatever it was that started this nightmare. My tech support (Lifesaver) told me never call the number.it was a virus. Not really sure how it got there, but thinking about what he said about how I could pay, no credit card had to be Electronic Check (Hmmmm) that is how they would have access to account # and routing #.... I have never fallen for these scams, but Wow!! It was so real!! Minding my own business cutting checks and Bam!!! There it was .. so glad I ended the call. BEWARE!!! You won't know the difference. i 100% thought I was talking to support at Intuit...