I hear your sentiments, @hgrimm.
We're aware of the challenges when QuickBooks Desktop (QBDT) frequently crashes every time you email invoices. Let me ensure you'll get the assistance you need to prevent it from happening again.
First off, I appreciate the time and effort you've put into resolving the issue.
Since the error persists, it's best to get in touch with our customer support. This way, they can initiate a screen-sharing session in a secure setting to thoroughly check your account and provide a suitable fix. They're also able to trigger an investigation if necessary.
To do that:
- Go to Help and select QuickBooks Desktop Help/Contact Us.
- Click Contact Us.
- Provide a summary of your concern and select Continue.
- Log in to your Intuit account, select Continue, and then Continue with my account.
- Enter the single-use code you received in your email and click Continue.
- Choose between Chat with us or Have us call you.
Furthermore, you may design unique form templates in QBDT. You can alter these templates so that you have control over how they appear and what details they contain.
You can always get back to us for any follow-up concerns about emailing invoices. The Community is here to help anytime.
