Sending good vibes to you, Service.
Yes, you have the option to cancel your merchant services. You will not, however, be able to keep the feature for online invoices.
To keep the ability to manage customer invoices, I'd recommend looking for another third-party application that provides online services.
If you decide to cancel the merchant service, we can go through the process below:
- Sign in to the Merchant Service Center as an admin user.
- Select the Account tab and then Account Profile.
- Select Close Account. If you don't see this option, make sure you're signed in as the account admin. If you still have problems, reach out to our support team.
- In the Reason for closing dropdown, select a reason, and add any comments you'd like to share.
- When you're ready, select Submit.
We can visit this link for a better view in choosing an app: https://apps.intuit.com/. From there, we can find different apps that are compatible and designed to work with QuickBooks Online.
I'm leaving you the resources below. These contain information on how to record multiple payments as well as find the invoice's remaining balance in QuickBooks Online:
How to Record Your Sales: Reports, Invoices, & More.
Record invoice payments in QuickBooks Online.
Please let me know if you have any other questions. I'm always here to help and provide you with additional assistance. Have a wonderful day!
