Thanks for following the thread, @TRM1313.
Yes, Fiat Lux - ASIA is correct. For users to have simultaneous access to one company file, you'll need a QuickBooks Desktop (QBDT) license for each. When in multi-user mode, you can log in to a company file from different computers at once if you have more than one user license.
Furthermore, access to add-on services for QBDT 2020 will discontinue on May 31, 2023. It includes versions of QBDT Pro, Premier, and Enterprise Solutions v20. That said, we'd recommend upgrading your QBDT to the latest versions to continue using the payroll services.
Once upgraded, we can add a company to your existing payroll subscription. Here's how:
- Go to the Employees menu and select Payroll.
- Click Use My Existing Payroll Service.
- Select Add File in the Account Maintenance window.
- Choose the Add to Subscription Number radio button. If you're unable to see that option, a payroll service has already been validated in the company file.
- If you don't see your subscription in the list, select Other: I have an existing subscription.
- Enter your subscription number and Zip Code.
- Select Next twice, then select Print or Return to QuickBooks.
For further instructions, please see this article: Add a new company to your payroll subscription.
I'll also share this link if you want to access QBDT remotely from a host or workstation: Open a company file on a remote computer. This way, computers on your network can access your company files.
Please don't hesitate to get back to us if you have additional clarifications about the QBDT license. We're always around to assist you anytime.
