I'm here to help you fix your issue with inactive service showing in Time Entries, @EQC-DP.
As I have checked, there's no reported bug about inactive service still showing in Time Entries.
Since you're having the same issue, I recommend contacting our QuickBooks Online Payroll Support. They can open your account in a secure environment and investigate further the root cause of this issue.
Here's how:
- Sign in to your QuickBooks Online company.
- Go to Help (?).
- Select Contact Us.
- Enter your concern, then select Let's talk.
- Choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
I’m adding some helpful articles that tackle more about Products and Services below:
• Change Product and Service types.
• Remove or merge a product or service.
Let me know if you need further assistance with inactive services. I'm always here to help. Have a great day.
