After spending a useless amount of time on the phone with tech support until the call dropped out (no call back), today, I get an email from Quickbooks, Their Solution:

"One workaround we have seen success with is creating a new Windows user. This issue seems to mainly impact the primary admin user of the computer, so creating a new Windows user could help".

Do the people at Intuit even know how the real world works? (probably a bit harsh)

Creating a new account is not as simple as they make it seem, you have to deal with file and folder permissions and how Quickbooks interacts with Office as well, not something for the faint hearted.

I did like the "concern" they had for the issues I believe they caused quoting message:
"We understand the frustration of not having this function as expected and the importance of getting this resolved as quickly as possible.  Please know that we are working to identify the cause and will provide updates if more information becomes available via email. Thank you for your continued patience regarding this issue"

I live in hope of a real solution.