Same problem here, just spent 40+ minutes on phone with support but no fixes yet (call eventually dropped while on hold)

Like every one else I've been through all the steps, what a waste of time!

Using:
Quickbooks Desktop Pro Plus 2022 Release R7P (64 bit)&
Microsoft Word (Microsoft 365) Version 2301 (Build 16026.20200 Click to Run)i.e. latest versions of current software.