I wish you didn't have to go through all these hurdles when working with QuickBooks, daraatdykehouse. Let me make it up to you by making sure you get the best help available so this gets sorted out right away.

I appreciate you performing some troubleshooting steps to get around the issue.

To address this issue right away, I recommend contacting our Technical Support Team since the Community is a public forum and we'll need to collect some personal information to pull up your account. They'll be able to perform a screen-sharing session to do further investigation into this behavior.

Here’s how to get in touch with our representatives:

1. In QuickBooks Desktop (QBDT), click Help.
2. Choose QuickBooks Desktop Help or press F1 on your keyboard.
   
3. Click the Contact Us button in the Have a question? window.
4. Enter your concern in the description box and select Continue. 
5. Choose either Chat with us or Have us call you.
   

See this resource for the support hours: Contact QuickBooks Desktop Support. It contains their hours of operation, so you'll know there's always an available support representative when you contact them.

Additionally, I’m adding this resource where you can access our self-help articles: QuickBooks Desktop guide. These resources contain topics that will guide you on how to efficiently handle your taxes, payroll, account information, banking tasks, sales or expenses-related activities, and so on.

I'm always around to lend a hand if you need more help with managing your data or anything else related to QuickBooks. Take care and stay safe always!